Ship Agency

Ship Agency

Through its large network of offices and agents, GDL renders the full range of agency and support services to many of the world's leading ship owners, operators and charterers. GDL can organize documentation, obtain port clearance, as well as coordinate and arrange for vessel needs, quickly and efficiently taking care of all the routine tasks of any ship pulling into port. In addition, GDL provides its principals with up-to-minute information and reports, ensuring maximum synchronization of requests and services.

By deploying a structured way of operating across its network, GDL can handle multiple port calls and deliver predictability of services, increasing the efficiency and reducing the administrative expenses of its principals.

Ship agency services GDL is able to provide include among others the following:

24/7/365 operational attendance
Pre arrival services
Port operation services
Post departure services
Emergency response and incident management
Appointment acknowledgement
Pre call pre-planning
Vessel service
Cargo pre-planning
Claims handling
Arrival arrangements
Arrival clearance
Coordination of booked services
Monitoring of vessel operations
Port rotation planning
Customs and harbor services documentation
Bunker delivery coordination
Storage bunkers arrangements
Cargo supervision
Cargo release
Cargo collection
Luggage handling
Vessel boarding
Claims handling
Tally supervision
Bill of Lading arrangements
Pilot services
Supply of tugboats and barges / supply boats / crew boats
Contacts with the local authorities and harbor authorities
Departure arrangements
Disbursement accounts
Crew change assistance
Crew transportation to and from vessels
Arranging visas and immigration formalities
Crew medical assistance
Meet and greet service
Hotel/air ticket reservations
Draft survey coordination
Marine survey
Ship, crew and passenger services


GDL, Str. Belsugului No.7, Constanta, 900206, Romania
+40 341 88 00 11
+40 341 88 00 13


Available upon request

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