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GDL GROUP| Aircraft Ground Handling Services & Refueling

Aircraft Ground Handling Services & Refueling


Passenger Services

§         Incoming passenger acceptance, guidance to baggage claim areas and terminal exit,

§         Lost, damaged and transfer luggage processes for incoming passengers

§         Outgoing passenger acceptance for flight and luggage processing.

§         Safe acceptance of outgoing passengers to the aircraft.

§         Incoming and outgoing VIP, and passengers with special needs.



Ramp Services

§         Meeting and marshalling the aircraft

§         Offloading and loading

§         Equipment supply,

§         Provision of Ground Power Unit, Air Condition Unit and Aircraft Push-Back Tractor services

§         Interior cleaning

§         Provision of toilet and water services to the aircraft

§         De-icing of aircraft in adverse weather conditions and taking measures for anti-icing,

§         Passenger and crew transport between aircraft and passenger terminals,

§         Storage of pallets, containers and other unit load devices.


Cargo and Mail Services

§         Acceptance of cargo and mail documents,

§         Physical control and preparation of cargo and mail,

§         Monitoring cargo and mail for proper loading to the aircraft,

§         Transfer of cargo to and from Custom points.


Load Control and Communications Services

§         Coordination of aircraft servicing units,

§         Preparation and distribution of flight documents (customs declaration, loading instruction, load sheet, manifest, weather forecast, flight plan etc.),

§         Load control, weight and balance calculations,

§         Transmission and reception of all operational messages, notification of all related units,

§         Communication and coordination between aircraft and ground services.

Flight Operation Services

§         Flight permit and airport slot applications,

§         Preparation and distribution of flight plan to the cabin crew,

§         Fuel supply and coordination with aircraft catering companies,

§         Preparation of weather forecasts and navigation information and distribution to the cabin crew.

Representation and Supervision Services

§         Making payments and/or issuing guarantees on behalf aircrafts to related institutions such as terminal operators, airport authorities, custom etc. against all services provided and listed above as per respective contracts,

§         Establishing and maintaining contact with local authorities on behalf of the aircraft.

§         Preparing, transmitting and filing reports, statistics, documents, etc. related to flights.




GDL, Str. Crinului, Nr.27, Cam.1,Jud. Constanta, 900348 Romania