§ Incoming passenger acceptance, guidance to baggage claim areas and terminal exit,
§ Lost, damaged and transfer luggage processes for incoming passengers
§ Outgoing passenger acceptance for flight and luggage processing.
§ Safe acceptance of outgoing passengers to the aircraft.
§ Incoming and outgoing VIP, and passengers with special needs.
§ Meeting and marshalling the aircraft
§ Offloading and loading
§ Equipment supply,
§ Provision of Ground Power Unit, Air Condition Unit and Aircraft Push-Back Tractor services
§ Interior cleaning
§ Provision of toilet and water services to the aircraft
§ De-icing of aircraft in adverse weather conditions and taking measures for anti-icing,
§ Passenger and crew transport between aircraft and passenger terminals,
§ Storage of pallets, containers and other unit load devices.
§ Acceptance of cargo and mail documents,
§ Physical control and preparation of cargo and mail,
§ Monitoring cargo and mail for proper loading to the aircraft,
§ Transfer of cargo to and from Custom points.
Load Control and Communications Services
§ Coordination of aircraft servicing units,
§ Preparation and distribution of flight documents (customs declaration, loading instruction, load sheet, manifest, weather forecast, flight plan etc.),
§ Load control, weight and balance calculations,
§ Transmission and reception of all operational messages, notification of all related units,
§ Communication and coordination between aircraft and ground services.
Flight Operation Services
§ Flight permit and airport slot applications,
§ Preparation and distribution of flight plan to the cabin crew,
§ Fuel supply and coordination with aircraft catering companies,
§ Preparation of weather forecasts and navigation information and distribution to the cabin crew.
Representation and Supervision Services
§ Making payments and/or issuing guarantees on behalf aircrafts to related institutions such as terminal operators, airport authorities, custom etc. against all services provided and listed above as per respective contracts,
§ Establishing and maintaining contact with local authorities on behalf of the aircraft.
§ Preparing, transmitting and filing reports, statistics, documents, etc. related to flights.
GDL, Str. Crinului, Nr.27, Cam.1,Jud. Constanta, 900348 Romania